Trust line

It’s important to “EPSO-G” Group that you feel safe and are able to report any inappropriate behavior by employees or partners. That’s why we have a Trust Line – an opportunity to report possible violations anonymously and confidentially, helping to prevent and expose violations.

What kind of information can you report?

You can report if you see or suspect:

• corruption, bribery, fraud, or other dishonest behavior
• violations of procurement, data protection, asset use, or other rules
• harassment, violence, discrimination, or other inappropriate behavior
• violations of employee safety, health, or environmental requirements
• unethical behavior by partners
• violations of the security or use of artificial intelligence systems.

If you are unsure whether a situation constitutes a violation, it is better to report it, and we will evaluate it.

How to report?

Choose the most convenient method:

• by email pranesk@epsog.lt
• by filling out the notification form
• by post: "EPSO-G", Laisvės pr. 10, Vilnius. Please indicate on the envelope: "Confidential notification, do not open"
• by contacting the members of the Business Resilience division:
  • Head of Business Resilience Division: Tomas Alekna, e-mail: T.Alekna@ambergrid.lt,
  • Business Security Expert: Mindaugas Subačius, e-mail: M.Subacius@ambergrid.lt.

If you have any documents, photos, or other information that may help clarify the situation, please attach them.

How will reports be handled?

• Your report will be treated confidentially.
• It will only be reviewed by authorized specialists.
• We will usually respond within 30 days.

If the report is anonymous, we will not be able to respond, but it will still be evaluated.